Effective date: 2026-09-01
These Terms are an agreement between you and Sleev Labs Inc. (“Sleev Labs,” “we,” “us,” or “our”) and govern your use of Sleev’s website, accounts, hosted services, local software, and related services.
By using Sleev, you agree to these Terms. If you do not agree, do not use Sleev.
The EULA governs your license to install and use the local Sleev software. The EULA controls local-software license grants, license categories, and installed-software restrictions. These Terms control accounts, hosted services, and the overall relationship between you and Sleev Labs.
If you have a pilot agreement, enterprise agreement, order form, or other agreement expressly entered into with Sleev Labs, that agreement controls to the extent it conflicts with these Terms or the EULA.
1. Eligibility and accounts
Sleev is not directed to children. Users under 13 may not use Sleev. Users under the age of majority where they live may use Sleev only with permission from a parent or legal guardian.
If you use Sleev on behalf of an organization, you represent that you have authority to bind that organization. If you do not have that authority, you may use Sleev only for your own permitted individual use or limited evaluation use.
If you create an account, you must provide accurate information, keep it current, protect your credentials, and notify us at support@sleev.ai if you believe your account or credentials have been compromised. You are responsible for activity through your account, local installation, provider credentials, upstream provider accounts, and systems you connect to Sleev.
2. Services and local software
Sleev provides software for running a local LLM gateway on your machine. The gateway processes requests between supported harnesses and the LLM providers or endpoints you configure. Sleev’s hosted services support accounts, gateway connections, usage reporting, diagnostics, licensing, updates, and related features.
Subject to these Terms and any plan or agreement that applies to you, Sleev Labs grants you a limited, non-exclusive, non-transferable right to access and use the hosted services made available to you.
The EULA defines individual use, organization evaluation, and organization use of the local software. Any organization use beyond the EULA’s self-serve evaluation limits requires a paid pilot, enterprise subscription, or written agreement with Sleev Labs.
3. Acceptable use
You may use Sleev only in a lawful manner, only where you have the right to use it, and only within the scope allowed by these Terms, the EULA, and any other agreement that applies to you.
You must not use Sleev to violate the rights of others, access or attack systems without authorization, bypass provider restrictions, interfere with or disrupt Sleev, evade authentication or usage limits, abuse upstream providers, distribute malicious code, or violate export-control or sanctions laws.
You may not sell, sublicense, or make Sleev’s hosted services available to others except as expressly allowed by your plan or written agreement.
You are responsible for securely configuring the local gateway. Do not expose it to untrusted networks unless you understand and accept the risk.
Local-software installation rights and restrictions, including rules for redistribution, reverse engineering, shared use, and benchmark publication, are in the EULA.
4. Providers and data
Your configured LLM provider or endpoint receives the model requests sent from the local gateway. Your agreement with that provider governs its services and charges. Sleev Labs is not your model provider and does not control provider output, availability, pricing, data handling, policy enforcement, or API changes.
Sleev’s optimization pipeline may make additional provider requests.
The Privacy Policy explains what remains on your machine, what Sleev Labs receives, when content is sent to providers, and how we handle personal data.
5. Plans, subscriptions, fees, and usage limits
Paid self-serve subscriptions require a Sleev account. Enterprise licenses and pilots are governed by the applicable written agreement or order form. Purchasing a paid individual plan does not expand the organization-use rights granted by the EULA.
Before you subscribe, we will show the price, currency, billing interval, applicable taxes, recurring nature of the subscription, plan limits, and any additional transaction terms. By purchasing a recurring subscription, you authorize Sleev Labs and our payment processor to charge the disclosed amounts in advance for each billing period. Your subscription automatically renews for the same interval until you cancel it.
You may cancel at any time through the available account billing settings or payment portal. If you cancel before your next renewal, you will not be charged for another billing period. Unless we state otherwise when you subscribe, your paid benefits continue through the end of the current paid period, after which your account returns to any free access for which it is eligible.
Refunds or credits may be available based on the circumstances, including billing errors or service failures, and where required by law. You may request one by contacting support@sleev.ai. Any additional refund rights shown when you subscribe also apply.
If a payment fails or remains overdue, we or our payment processor may retry the charge, and we may suspend paid features or return your account to an eligible free plan. We will give at least 30 days’ advance notice of an increase to your recurring subscription price. An increase takes effect no earlier than your next renewal after that notice, and you may cancel before it takes effect. Plan changes, trials, and promotions may have additional terms presented when you select them.
Using Sleev may create usage on your configured provider, including requests made as part of Sleev’s optimization pipeline. Provider charges are separate from Sleev fees, are billed by your provider, and are your responsibility.
Features that do not require an account are subject to the usage limits displayed by Sleev, and we may change those limits. When the applicable limit is exhausted, Sleev’s optimization pipeline is unavailable until the limit resets, while the local gateway may continue forwarding ordinary requests to your configured provider.
6. Ownership and submissions
Sleev Labs and its licensors own Sleev’s hosted services, local software, websites, documentation, branding, and related intellectual property. These Terms grant only the rights expressly stated here. The EULA grants the applicable rights in the local software.
You retain your rights in material you voluntarily submit to Sleev Labs, such as support messages, feedback, and diagnostic uploads. You give Sleev Labs the rights needed to receive, host, reproduce, and process that material to operate, secure, support, and improve Sleev. This does not grant Sleev Labs rights in provider traffic that you do not submit to us.
You may say that you use Sleev. You may not use Sleev’s name, logos, or branding in a way that suggests endorsement, partnership, resale, official status, or ownership without our written permission.
7. Availability, suspension, and termination
Self-serve users receive no guaranteed support, uptime, service-level agreement, or response time. Enterprise and pilot customers receive only the commitments stated in their written agreement or order form.
We may change, suspend, or discontinue features. We may suspend or terminate access to accounts or hosted services for abuse, illegal use, security risk, nonpayment, violation of these Terms, or use outside the allowed license scope.
You may stop using Sleev at any time. Account deletion and data retention are described in the Privacy Policy. Ending hosted access does not delete files stored on your machine or, by itself, terminate rights granted under a separate offline or enterprise license. Ending a local-software license is governed by the EULA or the applicable written agreement.
Sections that by their nature should continue after termination remain in effect, including ownership, payment obligations, disclaimers, liability limits, governing law, and general terms.
8. Disclaimers
To the fullest extent permitted by law, Sleev is provided “as is” and “as available,” without warranties of any kind. Sleev Labs disclaims implied and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted or error-free operation.
We do not guarantee provider compatibility, model behavior, specific results, lower provider charges, token savings, or the accuracy or safety of provider output or agent actions. You are responsible for deciding whether Sleev and any connected provider are appropriate for your use.
Enterprise and pilot customers receive only the warranties stated in their written agreement or order form.
9. Liability and user responsibility
To the fullest extent permitted by law, Sleev Labs will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or replacement services.
For free self-serve and paid individual self-serve use, Sleev Labs’ total aggregate liability arising out of or relating to Sleev, these Terms, or the EULA is limited to the greater of USD $100 or the fees you paid to Sleev Labs during the six months immediately before the event giving rise to the claim. This cap applies across all claims and legal theories and is not cumulative between these Terms and the EULA.
For enterprise and pilot customers, liability limits are defined by the applicable written agreement or order form. Nothing in these Terms limits liability that cannot legally be limited.
You are responsible for claims and losses caused by your unlawful use, misuse, violation of these Terms or the EULA, or infringement of another person’s rights.
10. Changes to Sleev and these Terms
We may change Sleev or these Terms as the product evolves. For users with a Sleev account, we will give notice of material legal changes by email, website notice, or another appropriate product notice. Those users may be asked to expressly accept updated Terms or may accept them through continued use after the stated effective date.
For users without a Sleev account, we provide notice by posting the revised Terms with a stated effective date. By continuing to use Sleev on or after that date, you agree to the revised Terms. If you do not agree, you must stop using and uninstall Sleev.
Minor edits, formatting changes, clarifications, and other non-material changes do not require renewed acceptance.
11. General terms
These Terms are governed by Delaware law, without regard to conflict-of-law rules. The courts located in Delaware have exclusive jurisdiction and venue for disputes relating to these Terms or Sleev, except where applicable consumer law gives you the right to bring a dispute elsewhere or an applicable written agreement specifies different terms.
You may not assign these Terms without our written permission. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. If we do not enforce a provision, that does not waive our right to do so later.
These Terms, the EULA, and any applicable plan or ordering terms are the entire agreement between you and Sleev Labs for self-serve use of Sleev, except for any other agreement expressly entered into with Sleev Labs. Headings are for convenience only.
For questions or legal notices, email support@sleev.ai.